Patrons purchasing tickets through third-party ticket brokers assume full risk for potentially fraudulent tickets purchased or obtained through unauthorized vendors. The Sound has no way of validating or replacing tickets that were not purchased through us (Ticketmaster) directly. We cannot reprint or refund you for an invalid ticket purchase.

Tickets can be transferred via Ticketmaster. Click here to find out how.

Please contact the venue by emailing boxoffice@thesoundsd.com with your name, contact information, and a description of your item and we will do our best to find and return your item to you. Please be sure to put LOST ITEM and SHOW DATE in the subject line of your email.

Please contact Private Events Team by clicking here and filling out our inquiry form.

If an event is canceled, no action is required to obtain a refund–we will issue a refund to the original method of payment used at time of purchase. Refunds will be issued within 5-7 business days of the show cancelation.

All ticket sales are final – no refunds or exchanges. If you are not able to attend the show, you may utilize the verified resale option via Ticketmaster to safely resell your purchased ticket(s).  Click here to find out if you can resell your ticket. 

Yes

• No weapons of any kind.
• No outside beverages.
• No drugs or illicit substances.
• No smoking or vaping inside the venue.
• No unauthorized/unlicensed vending, soliciting, handbills, sampling, or giveaways.
• All served beverages must remain inside the venue and courtyard
• No flash photography.
• No moshing, crowd-surfing, or stage diving.
• No pets allowed 
• No backpacks or large bags. Small purses and fanny packs allowed but subject to search.

Security reserves the right to search bags, perform pat-down checks, and refuse/revoke entry at their discretion. These reasons include intoxication, disturbing hygiene, engaging in hate speech, belligerent or noncompliant behavior, acts or threats of violence, disturbing other guests, etc

Items not permitted inside The Sound (but are not limited to):

– Weapons, firearms, knife

– Laser pens

– Pepper spray/mace

– Signs, banners, flags

– Selfie sticks

– Video cameras/recording devices

– Outside food and beverage, including alcohol

– Glass, cans, aluminum bottles

– Hoverboards and skateboards

Patrons purchasing tickets through third-party ticket brokers assume full risk for potentially fraudulent tickets purchased or obtained through unauthorized vendors. The Sound has no way of validating or replacing tickets that were not purchased through us (Ticketmaster) directly. We cannot reprint or refund you for an invalid ticket purchase.

Tickets can be transferred via Ticketmaster. Click here to find out how.

Please contact the venue by emailing boxoffice@thesoundsd.com with your name, contact information, and a description of your item and we will do our best to find and return your item to you. Please be sure to put LOST ITEM and SHOW DATE in the subject line of your email.

Please contact Private Events Team by clicking here and filling out our inquiry form.

If an event is canceled, no action is required to obtain a refund–we will issue a refund to the original method of payment used at time of purchase. Refunds will be issued within 5-7 business days of the show cancelation.

All ticket sales are final – no refunds or exchanges. If you are not able to attend the show, you may utilize the verified resale option via Ticketmaster to safely resell your purchased ticket(s).  Click here to find out if you can resell your ticket. 

Yes

• No weapons of any kind.
• No outside beverages.
• No drugs or illicit substances.
• No smoking or vaping inside the venue.
• No unauthorized/unlicensed vending, soliciting, handbills, sampling, or giveaways.
• All served beverages must remain inside the venue and courtyard
• No flash photography.
• No moshing, crowd-surfing, or stage diving.
• No pets allowed 
• No backpacks or large bags. Small purses and fanny packs allowed but subject to search.

Security reserves the right to search bags, perform pat-down checks, and refuse/revoke entry at their discretion. These reasons include intoxication, disturbing hygiene, engaging in hate speech, belligerent or noncompliant behavior, acts or threats of violence, disturbing other guests, etc

Items not permitted inside The Sound (but are not limited to):

– Weapons, firearms, knife

– Laser pens

– Pepper spray/mace

– Signs, banners, flags

– Selfie sticks

– Video cameras/recording devices

– Outside food and beverage, including alcohol

– Glass, cans, aluminum bottles

– Hoverboards and skateboards

Patrons purchasing tickets through third-party ticket brokers assume full risk for potentially fraudulent tickets purchased or obtained through unauthorized vendors. The Sound has no way of validating or replacing tickets that were not purchased through us (Ticketmaster) directly. We cannot reprint or refund you for an invalid ticket purchase.

Tickets can be transferred via Ticketmaster. Click here to find out how.

Please contact the venue by emailing boxoffice@thesoundsd.com with your name, contact information, and a description of your item and we will do our best to find and return your item to you. Please be sure to put LOST ITEM and SHOW DATE in the subject line of your email.

Please contact Private Events Team by clicking here and filling out our inquiry form.

If an event is canceled, no action is required to obtain a refund–we will issue a refund to the original method of payment used at time of purchase. Refunds will be issued within 5-7 business days of the show cancelation.

All ticket sales are final – no refunds or exchanges. If you are not able to attend the show, you may utilize the verified resale option via Ticketmaster to safely resell your purchased ticket(s).  Click here to find out if you can resell your ticket. 

Yes

• No weapons of any kind.
• No outside beverages.
• No drugs or illicit substances.
• No smoking or vaping inside the venue.
• No unauthorized/unlicensed vending, soliciting, handbills, sampling, or giveaways.
• All served beverages must remain inside the venue and courtyard
• No flash photography.
• No moshing, crowd-surfing, or stage diving.
• No pets allowed 
• No backpacks or large bags. Small purses and fanny packs allowed but subject to search.

Security reserves the right to search bags, perform pat-down checks, and refuse/revoke entry at their discretion. These reasons include intoxication, disturbing hygiene, engaging in hate speech, belligerent or noncompliant behavior, acts or threats of violence, disturbing other guests, etc

Items not permitted inside The Sound (but are not limited to):

– Weapons, firearms, knife

– Laser pens

– Pepper spray/mace

– Signs, banners, flags

– Selfie sticks

– Video cameras/recording devices

– Outside food and beverage, including alcohol

– Glass, cans, aluminum bottles

– Hoverboards and skateboards